Privacy policy

This Privacy Policy describes how Pherotic (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from pherotic.shop or otherwise interact with our Services. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you disagree, please refrain from using the Site.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the "Last updated" date will reflect any changes.

1. How We Collect Your Personal Information

We collect information about you when you interact with our Services. This includes, but is not limited to:

  • Information You Provide Directly: Contact details, payment information, order details, and customer support inquiries.
  • Information Collected Automatically: Device data, IP address, browsing history, and interactions with our Services.
  • Information from Third Parties: Information from service providers (e.g., Shopify, payment processors) for purposes of fulfilling your orders and improving our Services.

2. How We Use Your Information

We use the collected information to:

  • Fulfill orders and manage your account.
  • Provide customer service and communicate regarding orders, returns, or exchanges.
  • Improve and customize our Services based on your interactions.
  • Send promotional content with your consent, if applicable.

3. Sharing Your Information

We may share your information with:

  • Service Providers: For order fulfillment, payment processing, data analysis, and marketing.
  • Third-Party Partners: For marketing and advertising with your consent.
  • Compliance Purposes: To comply with legal obligations or as required for safety, security, or to protect our rights.

4. Cookies

Our Site uses Cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. For more information, visit our Cookie Policy.

5. Security and Retention

We implement security measures to protect your information. However, no system is completely secure. We retain personal information only as long as necessary for business or legal purposes.

6. Your Rights

You may have rights regarding your information, including the right to access, correct, delete, or transfer your information. To exercise your rights, contact us through our contact details provided below.

7. Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under 16 years of age.

Contact Us

For any questions or to exercise your privacy rights, please contact us at:
Email: hello@pherotic.shop